Moving Your Winnings Back to Your Wallet
When you want to move your balance out, open the withdrawal section from your account menu. We route payouts through the same local methods you used to deposit — Touch 'n Go eWallet, Boost, GrabPay and DuitNow are all available as receiving rails. Enter the amount in ringgit, confirm the destination account, and we process the request from our end. Your account
verification status affects how quickly a withdrawal clears, so completing KYC ahead of time is worth doing. We do not invent processing windows — actual clearing depends on the payment network at that moment.
- Open the withdrawal section — Find Withdraw in your account menu. Your current balance and any applicable conditions are shown before you proceed.
- Select your payout method — Choose the wallet or bank account you want to receive funds — Touch 'n Go eWallet, GrabPay and DuitNow are listed.
- Enter the amount and destination — Key in your ringgit amount and confirm the linked account number or wallet ID is correct before submitting.
- Verification check and release — If your account is fully verified, the withdrawal moves to processing. A pending flag means your KYC documents need attention first.